• Free Document Giveaway


    Hi I have wrote a series of articles in 2015 and decided to put them into an EBook, today I am giving it to you for free. Hope you enjoy them and if you wish to comment please send me an email at amftyping@mweb.co.za or alison@amftyping.co.za. I would love to hear your comments, be they negative or positive, feedback is always welcome. I hope you enjoy this Ebook.


    AMF Typing Services Articles A to Z – 2016

  • Why a Transcriptionist is beneficial in the insurance industry


    Written by: Gaynor Paynter 083 442 4689 Typewrite Transcription  My pop culture blog

    Why a Transcriptionist is beneficial in the insurance industry The transcription service is relevant and beneficial in just about any industry.  Small business owners become stressed with the amount Olympus Advertof work load they have and being able to outsource functions saves stress and makes life easier and larger companies can outsource this function in order to streamline their operation. Insurance administration can be a nightmare if you try to handle it on your own. So why not get a professional to help? If you work in the insurance industry, you probably record your phone calls and dictate your reports. If you own your own small business, you probably do the work later on yourself. Both of these can be uploaded and sent to a transcriptionist to type. This is cheaper than having a permanently employed member of staff, and you don’t have to worry about overheads like salaries, electricity and equipment.
    The transcriptionist, as a freelancer or a business owner, takes care of this. Because this function may not be your strength, it can also be to your benefit to have someone more proficient at it do it. They will be faster, more efficient, and it will leave you  more time to tackle your strength – which is running your business. This means that by the time you get back to your office, your calls and reports can be ready and waiting for you at your desk.  It can be helpful to you if you work at your desk or if you are on site doing assessments.  The time you save doing this helps you achieve a faster turn around time and makes you look more efficient in the eyes of your client. Larger insurance companies, which make use of call centres and other larger groups of staff, can also benefit by using a transcriptionist.  All call centre, telephone and admin staff can send out their calls to be transcribed, leaving them free to process calls and handle the administration functions. This leads to a much more stress free environment. All forms of insurance companies and insurance consultants can benefit from this – life insurance, pension, liability insurance, auto insurance, medical insurance or medical aid, property insurance, funeral cover, etc – even pet insurance! – giving you peace of mind to keep customers happy. To summarise, the benefits include: – Saving stress – Making life easier – Streamlining the operation – Cost reduction – Increased efficiency.
    Contact me for a quote on transcription services today. 
  • AMF Typing Blog



    My blog to assist new Virtual Assistants, it is full of articles and tips etc., for new Virtual Assistants, updated often.

    AMF Typing Blog



  • Indian Street Typists – Vanishing Professions


    Vanishing professions: India’s street typists heading for a final full stop

    By Rahul TandonBBC News, Calcutta


    Indian Street 3


    Vanishing professions

    Every morning, as he has for the past 34 years, Ajay Kumar Nayak walks to a busy footpath outside Calcutta’s high court.

    He sets up a rickety wooden table, places a battered plastic chair behind it and then carefully places his 15-year-old typewriter on the table.

    After covering his desk with a piece of tarpaulin to protect his prized possession from the sun, he is ready for business as one of Calcutta’s few remaining street typists.

    “A decade ago I would have had no time to sit and chat. My fingers would have been tapping away all day,” he says.

    “All you would have heard was the sound of the typewriter. Now there is only silence.”

    He pauses for a minute and points to the few other typists who remain on the street – one is sitting sipping a cup of tea; another is reading a newspaper.

    “Look at us. We have nothing to do,” says Ajay.

    “If you come back in a few years’ time there will be nobody left here. The computer has killed our profession.”

    Next year will be the last year that we run typing classes”

    Mohammed Quamar Hamid Suffee Commercial College

    Ajay and his friends used to be busy dealing with all sorts of documents.

    Love lettersIndian Street 1

    Complex legal drafts were their staple work, but there would also be wedding card messages to type or CVs to update.

    They all laugh as they tell me how some young men used to ask them to type out love letters.

    “Maybe we should start offering divorce letters,” jokes one. “Maybe that could help us get some work.”

    Their conversation stops for a moment as a potential client walks towards them, but after a moment he moves on, and their conversation resumes.

    Ajay and his fellow typists find themselves increasingly waiting for work.

    A few miles from the high court is the Suffee Commercial College. For the past 80 years young men and women have come here to learn how to type.

    On the ground floor there is still a darkened classroom full of Remington typewriters, perched idly on wooden desks, but they are rarely used now.

    ‘What’s the point?’

    “Next year will be the last year that we run typing classes,” says Mohammed Quamar Hamid, whose family have been running the college since it was established.

    “There is no demand for it, and when I ask the youngsters to practise their keyboard skills on these typewriters they just look at me and say, ‘what is the point?'”

    He asks me to follow him to another room. Inside is a row of computers, and in front of them is a group of young girls in their early 20s.

    “For them to get a job in India’s competitive job market they need computer skills,” he says.

    “Nobody uses a typewriter any more. In a few years’ time the only place you will see them is in a museum.”

    Students do not want to learn typing any more, says Mohammed Quamar Hamid

    The girls all nod their heads in agreement. One student, Neha, who has just scored 97% in her computer keyboard skills test says manual typewriters “are not practical any more”.

    “Today so much has to be done in the office, and with a computer it’s easy to correct your mistakes,” she says.

    There are only old men here now. There are no youngsters here”.

    Being a street typist is something she says she “would never do”.

    “I think that we should keep abreast with technology and not look backwards. Typewriters are not part of our scene anymore.”Indian Street 2

    When I ask the class whether any of them think they will ever use typewriters, the answer is a resounding no.

    Another student, Divya, speaks for the class when she says: “It is so hard to use. That is why we all prefer computers. We want an easy life.”

    Final few hundred

    Back outside the high court, Ajay Kumar Nayak has finally got a client.

    But after he finishes typing up the legal document – for which he gets seven rupees (7p, 11 cents) a page – he and his friends resume their conversation.

    In Calcutta 20 years ago, there were about 2,000 street typists; now there are only a few hundred left.

    Typewriter-filled classrooms like this are disappearing.

    Ajay took the job because he could find no other work. He says he would not advise anyone to follow his example.

    “There are only old men here now. There are no youngsters here.”

    “I even told my son not to join this profession as it is difficult to make a living on the streets now.”

    It is time for him to go home after another largely fruitless day.

    As I walk away he shouts out: “Come and see me soon. I and my friends may not be here for much longer.”

    Business DailyBBC World Service


  • Power Cuts and AMF Typing Services



    AMF Typing Services is prepared for Load Shedding. Load Shedding during winter is a way of life for us here in South Africa, but we can beat it. There is technology out there that we can buy. I have recently purchased an Inverter and Battery. An Inverter is driven by a large battery and can be used on mains or run on the battery, in a power cut/load shedding the battery kicks in and keeps the Inverter charged. My equipment is plugged into the Inverter so I have power continuous with or without the mains, and it is very quiet to work with compared to a generator, which is very noisy and distracting.


    By connecting all my equipment to the Inverter I can now keep my office up and running during hours of load shedding, while still having full Internet access which is another bonus. My equipment should stay up and running for between 4 to 6 hours.


    With Load Shedding lately it is no longer just 2 hours off, it is now a case of up to 7 hours off with no electricity. We suffer as we cannot get our work done, clients are waiting for work and it is not very professional for us to say ‘sorry but I cannot work I have no power’.


    When load shedding occurs we often don’t get the time to switch off and if you have not saved your work in the last hour you can easily lose that work, that is an hour wasted which we would have to redo. There is nothing worse than losing something and having to redo it, its time wasting we can’t afford.


    With most of my work I am running on deadline and I simply cannot afford the time to be without power anymore. So a plan has been made. It has been costly but it is worth it because it keeps me up and running working while the power is off. I can still delivery my work on schedule and that is what matters to me. It is all about client support and keeping the client happy.



    Inverter Power

  • Should I be the first VA on Mars



    Mars 2

    I was thinking mayhap I should have applied to go to Mars (http://www.mars-one.com/) after all as a VA I can work anywhere. Trouble is if I go to Mars I might have Internet and communication problems and then what, I have enough Internet problems as it is. Will someone go to Mars one day and be the first VA on Mars, I wonder.

    I don’t think I would manage on Mars. I need my communication and if I didn’t have it I would struggle. I like skype, if I couldn’t contact people I would be lost. I could work for some of my clients as we correspond via Whatsapp, BBM, SMS and email, so that is something I would need to have. Communication is big deal to me in my business. What if Communication or the Internet goes down on Mars, how will I communicate with my clients. I would lose business very quickly, on Earth we can just about manage as long as we have communication soon but if it went off on Mars who knows when we may get it up again and that could be a problem.

    I would have to take one of my clients with me to Mars as she would be lost without me, simple as that. I couldn’t leave her here, so she would have to come with otherwise she probably would not let me go.

    How do we know what communication would be like on Mars seen as we have not had human’s set foot on Mars yet, it’s an unknown world.

    There could be a communication delay and how would that work with doing urgent work or even transferring files via Dropbox, could I get that on Mars, I wonder. Would I be able to be in touch with Postnet to send info via Dropbox for printing. These would be factors I would need to find out before thinking of going to Mars.

    I certainly could work for a new colony of people on Mars as a VA surely, especially if I am the only VA on Mars in the colony! How would I charge for my services, would we use money on Mars, I certainly wouldn’t want to work for free. You see there is many dilemma’s in the way, before even thinking of going to Mars.

    The Internet is not reliable here, how do I know it will be reliable on Mars. Do I take a chance and just go and see, hmmm. I think maybe I should just dream about being the first VA on Mars, it might be a better idea than going there.


    Mars 1


  • VA Poem


    AMF Designer logo

    VA, VA, who are you?

    Someone with work to do.

    Working day or night to meet the targets in sight.

    Typing or Transcribing,

    Proof reading and Checking.

    Researching or not,

    they have a lot to do.

    Summer, Winter, Autumn or Spring

    they have to do their thing.

    Saturday, Sunday, Public Holiday or not,

    the work goes on and doesn’t stop

    Find a VA to do your work you cannot do.

    With a VA at your side,

    you can sleep soundly at night.

    Tea time, lunch time what do you mean,

    there is nothing like that to be seen.

    A little stop here or there,

    is the only time we can spare

    Typing Class

  • Gaynor Paynter – Podcast – Radio Today


    Edward Chamberlain Bell Show Saturday 25 Jan 2014 – @thewordofed @TypewriteSA – the team chatted to Renate Klass from Executrain and Gaynor Paynter from Typewrite Transcription


    Looking to take your career to the next level but lacking that competitive edge? Renate Klass from Executrain joins the Radio Today studio to share her advice with everyone looking to taking their careers to the next level. ExecuTrain has over 30 years’ experience in the training business. They are highly regarded internationally for delivering customised training that is unique as the individual or organisation receiving it. They provide training solutions for everyone for matriculants looking to gain the competitive advantage or the seasoned executive looking to up-skill.

    Today might be the best day to call them if you want to take your career to the next level.

    If the corporate world doesn’t appeal to you, and you have an entrepreneurial streak, then Gaynor Paynter from Typewrite Transcription shares the highs and lows of being your own boss. Unfortunately, working from home doesn’t mean a life of leisure as you still have to create effective boundaries between work and family; then there are operational expenses, daily administration and difficult customers that you have to get through before you actually settle down to doing the job that you love doing.

    Don’t be discouraged, Gaynor advises people to overcome their fear of going solo- but be open-minded about the challenges ahead of you.

    www.executrain.co.za / @ExecuTrainSA

    www.typewritetranscription.co.za / @TypewriteSA

    The Edward Chamberlain-Bell Show is broadcast on Saturdays from 12h00 to 13h00 (GMT+2).

    Radio Today (@Radio2Day) broadcasts on 1485 AM in Johannesburg and country-wide on DStv audio channel 869.

    Stream: www.1485.org.za/ and 1485.mobi. Radio Today!

    Radio that delivers!


  • Typing Facts

    This section will be updated often as facts become available, watch this space.
    On average, a secretary’s left hand does 56% of the typing.

    The words ”stewardesses” and ”reverberated” are the longest words (12 letters) typed with only the left hand.

    The longest words that can be typed using only the right hand in proper typing form are ”lollipop” and “monopoly”.

    Check this out, look at your keyboard, the only ten letter word that you can spell with the top row of letters is “typewriter”.

    Skepticisms is the longest word that alternates hands when typing.

    Birdie Reeve Kay, born Birdie Reeve, was an American champion typist who performed in the 1920s in vaudeville. She reached speeds of over 200 words, or 800 letters, per minute, and was billed as the “World’s Fastest Typist”.

    Barbara BlackburnBarbara Blackburn from Salem, Oregon, was the fastest English language typist in the world. Blackburn maintained a speed of 170 wpm for 50 minutes using a Dvorak keyboard, as recorded in the Guinness Book of World Records.


    Typing Speed Explained


    Most poeple know that typing speed on a computer keyboard is measured in words per minute (wpm). Since words are not all the same size it would not be fair to measure someone’s typing speed counting the actual number of words taken randomly from a textbook. Consider the following sentences:

    1. I often drink coffee.
    2. I embrace serendipitous happenings.

    Sentence #1 has 4 words, 21 characters including 3 spaces and 1 period. Sentence #2 has 4 words as well but is much longer with 35 characters including 3 spaces and 1 period. Both sentences have 4 words and if you type them in one minute you type at 4 wpm. Right? No, this is wrong.

    Based on this calculation a person taking a typing test with lots of sentences like #1 will perform almost twice as fast as a person taking a test containing lots of sentences like #2, because the words in sentence #2 are much longer than the ones in #1. This is not correct obviously because sentence #1 contains 21 characters v.s. 35 for #2.

    To remedy this, in the definition of typing speed (source below) a word is defined as 5 characters, including punctuation signs and spaces.


    1. I often drink coffee => Five 5-letter words.
    2. I embrace serendipitous happenings => Seven 5-letter words.

    With this definition the typing speed (wpm) is linked to the number of characters so it can be measured across different texts and languages.

    Quick facts about typing speed http://www.daskeyboard.com/blog/typing-speed-explained/

    An average typing speed is considered to be between 50 to 70 wpm, and the fastest people can reach is 180 wpm and above. Two-finger typists (easily found in countries that do not have typing classes, like France, that did not figure out that computers are not going away anytime soon and still do not teach typing in schools) can type between 27 to 37 wpm for the fastest. Handwriting is usually between 22 and 31 wpm, and books on tape are recommended to be recorded around 150 wpm.

    In conclusion, touch typing is one of the fastest way to enter text into a machine. As opposed to using the mouse, some argue that using keyboard shortcuts is also the fastest way to operate a computer graphical interface.

  • The Arrival of Women in the Office


    Partners in PerfectionThe typewriter is almost obsolete in the modern office. But it played a crucial role in women’s arrival in the workplace, explains Lucy Kellaway. In 1887, Rudyard Kipling met one of the new breed of typewriting girls while visiting San Francisco. They aroused in him a mixture of fear and fascination, insisting that their work was enjoyable and their “natural fate” – that was until Kipling questioned further. “Well, and after?” said I. “What happens?” “We work for our bread.” “Till you die?” “Ye-es, unless,” said the partner in the firm audaciously, “sometimes we marry our employers – at least that’s what the newspapers say.” The hand banged on half a dozen of the keys of the machine at once. “Yes, I don’t care. I hate it, I hate it, I hate it!”

    • Lucy Kellaway is an author and Financial Times      columnistLucy Kellaway
    • The Arrival of Women in the Office, is broadcast at 13:45 BST on 25      July
    • Episode five, The Telephone and New Office      Technology, is broadcast at 13:45 BST on 26 July
    • The Magazine will be running articles based on      edited transcripts from this series for the next fortnight

    In offices today almost all the most boring tasks are done by women. At the photocopier, at the filing cabinet (or its digital equivalent) and on the reception desk – it’s females only. So much so that when a few years ago I came across my first male PA I was almost as shocked as Kipling. This feminisation of office work happened incredibly fast. Until the late 19th Century there were no women in offices at all. In 1870, there were barely a thousand of them. By 1911 there were 125,000 and by 1961 there were 1.8 million, in 2001 there were 2.5 million female clerks. But how did it all begin? A photograph taken in 1899 shows a young woman sitting on a desk, legs crossed with one foot on her chair. She’s wearing a nice pair of shoes and there’s a bike leaning against her desk. On the desk a half-eaten apple, a glass, a desk calendar, some files and… a Remington Standard 2 typewriter. It’s a pretty racy picture for the time – you might even be able to see a hint of her upper shin, never mind ankle. But what it does show is a new type of working woman with the twin instruments of emancipation – the bicycle and, more importantly, the typewriter. As the American Journal noted in 1898: “No expert can manage either the typewriter or the bicycle while she is held in a close-fitting cage of whalebone and steel.” The typewriter girl, like the typewriter itself, was an American export.

    1 commercial typewriter

    The first commercial typewriter was produced in 1873 by E Remington and Sons

    The first machines with the Qwerty keyboard were triumphantly brought on to the market by the US gun-maker E Remington and Sons, in 1873. But far from being popular they were a total flop and probably would have stayed that way, had not some bright spark in the marketing department had the great idea of flogging them to women – to the daughters of middle-class businessmen. “The typewriter is especially adapted to feminine fingers. They seem to be made for typewriting. The typewriting involves no hard labour and no more skill than playing the piano,” wrote John Harrison, in his 1888 Manual of the Typewriter. In the stores at the Museum of London are some early typewriters, including a very early Hammond model, which looks like a mahogany toilet seat. “The major brand was the Remington,” says Alex Werner, head of collections at the museum. “They produced beautiful adverts with attractive women typing away.” The keys were made for dainty figures. My fingers, clad in plastic gloves, are too clumsy. The typical typist was a liberated woman. Novelists and playwrights – George Gissing and JM Barrie – were fascinated by her, creating heroines who wore no-nonsense clothes, rode a bicycle, took up smoking and hung out with anarchists in the English countryside.

    George Gissing and JM Barrie

    Writers George Gissing and JM Barrie were inspired by typical typists, who they saw as liberated women, often incorporating them into their work as heroines

    A real life version of these pioneers was Janet Hogarth, who became the Bank of England’s first ever female clerk in 1893. She was a high flier in her day. She had achieved first class honours in philosophy from Oxford and was a skilled linguist. But her job was a boring one. “It was monotonous, essentially dealing with cancelling bank notes, sorting them and crossing them off in the ledgers,” says John Keyworth, curator of the Bank of England’s museum. Women were cheaper than men, and took over the jobs that were previously filled by young boys, who would have been supervised by an older man because it was so mind-bendingly boring. “They gave her six months to learn the job,” adds Keyworth. “She mastered it in a very short time.” Hogarth writes of it in her autobiography. “It was almost unbelievably soothing to sit in the quiet upper room with nothing to do but lay out banknotes in patterns like patience cards,” she wrote. “Learning all about the little marks on them, crossing them up in piles like card houses, sorting them in sixties and finally entering their numbers in beautiful ledgers made of the very best paper, as if intended to last out all ages.” In the late 19th Century it was inconceivable to have men working alongside typewriter girls, for fear of damage to their morals. Precisely how the damage was meant to occur, no-one was quite clear, but it was thought best to keep the sexes entirely separate. So men and women had different entrances, different working hours, different dining rooms and often worked behind screens or in attics so that no man could see them. These intrepid typewriter pounders… should fill in their spare time washing out the offices and dusting same, which you will no doubt agree is more suited to their sex” Liverpool Echo, 1911 An autobiography by a male employee at the Bank of England recalls how ridiculous it all was. “The streets it was held were safe enough, but once she the woman clerk entered this forbidding fortress every imaginable horror was predicted,” wrote the author. But that wasn’t all. So as to avoid the danger of typewriter girls on the loose, many employers refused to let them out during their lunch break. Women at the Post Office were not allowed a midday breath of fresh air until 1911 – and that was only after a kicking up a huge row and making personal appeals to the postmaster general. So how did men feel about their new female colleagues? The answer – predictably – was that they weren’t happy at all. Part of the hostility was fair enough. The women were an endless source cheap competition. A particularly patronising piece was published in the Liverpool Echo in 1911: “These intrepid typewriter pounders, instead of being allowed to gloat over love novels or do fancy crocheting during the time they are not ‘pounding’, should fill in their spare time washing out the offices and dusting same, which you will no doubt agree is more suited to their sex and maybe would give them a little practice and insight into the work they will be called up to do should they so far demean themselves as to marry one of the poor male clerks whose living they are doing their utmost to take out of his hands at the present time.”

    Birdie Reeve Kay

    Birdie Reeve Kay, a champion typist capable of more than 200 words a minute

    But actually the arrival of women in the office wasn’t altogether bad for men. If they had working daughters – as many did – their households were better off. And as women were given the most tedious things to do, men’s chances of promotion were higher. And then, of course, the women were easy on the eye and possible candidates for future wives and mistresses. Why the fuss about Mad Men’s look?

    whats the fuss about mad mens looks

    The 60s were cool. No, not the flower power, tie-dye, beads in your hair end of the decade, but the beginning of the 60s, when people worked in stark, smooth modern offices, and wore sharper clothes. Or so Mad Men would have you believe. But what’s so noteworthy about the look of Mad Men? Meanwhile, at the Bank of England, the chief accountant, a Mr Stuchbury, was hard at work with his stopwatch calculating whether employing women was such a good idea after all. He studied a question that has always interested me – are women more conscientious than men. His answer was much as I’d figured out for myself – yes. He found that 37 women had counted as many notes as 47 men, and with fewer mistakes. But he also noted that women were off sick more often than boys (which is still pretty much the case). Stuchbury thought this was a clincher, but the secretary managed to head him off, pointing out that long term, women worked out a lot cheaper. There was, he argued, “a considerable future saving of expense… when it is borne in mind that women clerks would not attain higher pay than £85 against £300 earned by all other clerks.”

    Stuchbury women typing

    In other words, the great thing about women was that you didn’t have to promote them. The glass ceiling was in evidence (only then it was set at roughly ankle height) from the very start. The girls show a zest and zeal which no boy thinks of emulating” Janet Hogarth There was another good thing. Thanks to the marriage bar (which, extraordinarily, stayed in place until the 1960s), the supply of women was constantly replenished – as they married and left, new girls took their place. But what of the women who didn’t get married? Well they got promoted – but only a little. It was their job to look after the younger typists. This was the plight of Hogarth. She wrote with some bitterness: “The girls show a zeal and zest which no boy thinks of emulating. But the trouble comes when they grow to be middle-aged women and are still kept at work only fit for beginners. They have become mere machines.” Hogarth left the bank in 1905 for a job as principal of Cheltenham College – possibly more fitting to a woman of her intelligence. It would be a while before a woman had a crack at the interesting stuff at the Bank of England. More than 100 years later, we’ve had four women on the monetary policy committee, though still no female governor. This piece is based on an edited transcript of Lucy Kellaway’s History of Office Life, produced by Russell Finch, of Somethin’ Else, for Radio 4. Episode five, The Telephone and New Office Technology, is broadcast at 13:45 BST on 26 July Article source: http://www.bbc.co.uk/news/magazine-23432653#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa Updated: July 25, 2013 at 8:57 pm Posted by Warren Fyfe http://warrenfyfenews.org/the-arrival-of-women-in-the-office/#comment-5644 24 July 2013 Last updated at 21:37 ET