What is it like being a VA for 16 yrs

 

I have worked for many clients over the 16 years since I started out in 2001. It has been difficult as well as easy, times where I have had enough and felt like quitting, but also lots of fun. Its been a great learning experience and I have never stopped learning. I have a job I enjoy doing, working from my own home office providing services to clients and also enjoy learning new things as I have gone along.

I knew very little about running my own business, so it was a learning curve from the start. I had the experience to do the work but not the experience in running a business, just like everyone else, who started out as a VA, at the time, I just got on with it. I have learned that being positive brings results, being negative gets you nowhere. I had to change my attitude from being negative to positive and that is when results started to happen and my business took off.

I learned about a VA in Australia called Kathie Thomas and I read up all about Kathie, I knew if she could do it, then I could too. I received my first big client with the help of Kathie. She attended a networking event and met Colin Adno a Migration Agent in Australia. She contacted me and asked me to join her network and she gave Colin my contact details. I worked for many years for Colin after that.

After a few years I met Gaynor Paynter and we decided to set up Tavasa (The Transcription and Virtual Assistants of South Africa). We have both written Ebooks that assist VAs in Virtual Assisting and Transcription.

I have had an assortment of typing over the years – from books, reports, to old Church Documents. I have typed up business presentation, creating pictures from client drawings, charts, graphs, flow diagrams. I once typed an enormous flow diagram which went over many sheets of A3 paper to create a flow diagram in a project. There is very little I have not typed or attempted to type.

Have I ever been lonely? no, we have great tools such as Skype, Facebook Messenger and WhatsApp etc. to keep in contact with people and we also have email. Even in the early days of dial up, we had MSN Messenger. There is always a way to get in contact with others and therefore being lonely just doesn’t happen.

Client send me work through Fax, Email, Dropbox, WhatsApp, Courier and even come and deliver the work themselves. There is always a way to get the work to us.

I have had great clients and not so great clients. I’ve had clients who are easy to deal with and clients who are very difficult to deal with. The best clients seem to be guys (from observation), I often find with women is they don’t want to treat you as their equal but they want to put themselves onto a pedestal and treat you like a secretary or assistant – any position that puts you lower than their own position, as that is the mentality they know. We as VAs can overcome all challenges with our clients as we learn from our experiences as we go along.

I can work on my own, I am not afraid to approach clients and offer advice or my thoughts on how something should be done. I will speak out to a client when I know a deadline is unreachable and I will explain why and then let the client know a more realistic time line. I know my limits and know what I can and cannot do on a daily basis, I know what is achievable. I have tried to educated many clients about our Industry and about the work we do.

I love the benefits of working in my own office. My hours are my own. I choose who I want to work with and I choose the type of work I want to do. It was not always like this. At one time I did whatever work came my way, we have to, as we have to start out and get to know what we are doing and learn the job as we go. I have put in the hours required and learned that we cannot keep it up, we have to, in the end, work normal hours, if we keep going, we end up exhausted and unable to cope. It is best to organise our work days as if we are working in the corporate world, having start/end times with appropriate breaks in between.

I have done marketing through the history of my business. Back in 2001, advertising on the Internet was for free. I have always done marketing daily for my business, so my details are well and truly out there around the world. Marketing is something I believe we must do, even if we are hectic/very busy with clients. We must still find time to market as you never know when you may lose clients and have to find new clients (to replace them), so it is always good to keep marketing. It also shows you are active and your business is still going strong. There is always something new to learn with marketing to keep with marketing trends. When I started out with marketing there wasn’t Facebook or WhatsApp around and therefore I had to keep marketing on the Internet and in any way I could. Other the years Facebook came out and then WhatsApp and I started marketing on both as well as other social media.

My main advertising is via my website, I have never let it sit there, and I have always updated it regularly (weekly and daily at times). It is out there and has always brought in results. I track where my website reaches by using a plugin on my website and it gets seen all the way around the world, some Countries my website has been visited from is Poland, Russia and Canada. It is my main advertising tool and like TV adverts which change all the time, my website must be kept up with the times and changed also. A website should always be updated and kept fresh and with the times. http://www.amftyping.co.za.

I have leant a lot during my years as a Virtual Assistant and I like nothing better than sharing my information with other Virtual Assistant, if only one piece of info helps one Virtual Assistant then I have done my job in sharing my knowledge and skills.

I have decided to put my knowledge into a series of 40+ articles to share with Virtual Assistants. I will give some good tips and advice along the way and if I am able to assist you in maybe some problem you have or in something you would like to know by giving you real time examples, of what I have done in various situations and times then that would be great. I hope you sign up to receive my articles and I would appreciate any feedback you would like to give and I would appreciate that if you enjoy an article, you share it on your social media platforms, so that other VAs may benefit from the articles.

Written by Alison Fourie of AMF Typing Services, 23 November 2017.

 

“I run my own race: I am in competition with no one. I have no desire to play the game of being better than anyone, in any way, shape or form, I just aim to improve, to be better than I was before…”

 

 

#amftyping #amftypingservices #VA #virtualassistant #VAtip #Entrepreneur #SmallBiz #SmallBusiness #business #work

 

 

 

New Coming Soon: Forty Articles for VAs

Coming soon: Series of 40 x Articles to assist you in your Virtual Assistant Business.
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If you like my Articles, Please Share or just share to encourage others to read, if you think the articles can benefit them, thank you

 

Topics:

  1. Internet
  2. Learning on the job, never stop learning, learning something new all the time
  3. Updates, backup etc
  4. Different versions of Office products affecting Formatting of Documents
  5. Starting up your VA business (steps)
  6. Learning Transcription, Transcribing and Sub-Contractors
  7. Fees and Invoices how/structure
  8. Business Plan steps
  9. Working hours, scheduling your day
  10. Communication
  11. Customer Services
  12. Clients, Availability, Equal, Trust and Responsibility
  13. Being Assertive
  14. Providing a Service to Clients
  15. When to say Yes and No to Clients
  16. How to respond to Unpleasant Clients
  17. What is the best way to do your Work (Structure and Procedures)
  18. Best Software to use for VAs – Dropbox, Saving on Hard Drives, Computer etc
  19. VA Procedures, how to work
  20. Education – VAs and Clients
  21. Understanding what is asked of you – Listening
  22. How to deal with Clients
  23. Research
  24. Cut Throat Business, pricing some do it for a very low price
  25. Answering the Phone, Email, Social Media etc
  26. Rates versus Quality
  27. Time – how long do jobs take, know your timings
  28. Office Environment is Important
  29. Communicate with other VAs/Peers
  30. Not getting Paid, strict deadlines
  31. Upfront Payment versus after Payments
  32. How to deal with Non-paying Clients
  33. Talking about Rates
  34. Services we can provide
  35. Good Rates versus Bad Rates
  36. Acceptable and Unacceptable VA practices
  37. How to work with Students – PhDs, Masters (Typing, Transcription, Research etc)
  38. Importance of Websites
  39. Education/Books, learning from other VAs, Educating yourself
  40. VA Support / Support Structure around YOU

If you like my Articles, Please share

 

If you have a specific topic you would like me to write about, please email me at amftyping@mweb.co.za or WhatsApp me on +27 82 871 3452. I would like to share my experiences and examples (16 years as a VA) with you, to assist you, in your VA business.

 

#amftyping #amftypingservices #VA #virtualassistant #VAtip #Entrepreneur #SmallBiz #SmallBusiness

 

 

Customer Service

I worked for a company for a number of years where providing a quality customer service was part of my job. I am now finding in South Africa, that no matter where you go customer service is dying. Some people are not interested in assisting customers at all, even if it is part of their jobs. It is far more important to stand and chat or to wander around, but helping customers, no way. No the wonder business is going downhill. I have always provided a Quality Customer Service and will continue to do so, but it is very disheartening to see that people just do not care enough about their jobs to provide a service to their customers. It is very sad to see here in our country.

People do not realise that providing a good service is what drives customers to a company. If I receive a bad service, I will never use your company again, why should I, it is my choice to accept a bad service or to be positive and take my business elsewhere. Today, we do not have to put up with bad service from anyone. If a person is having a bad day, that is not the customer’s fault. People should not take their problems to work or take their work problems home, both are separate issues.

When you work in the service industry it is part of your job to provide a quality service to those you serve.

Characteristics of Good Customer Service

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer’s requirements are met. Customer service is meeting the needs and desires of any customer.

Some characteristics of good customer service include:

  • Promptness: Promises for delivery of products must be on time. Delays and cancellations of products should be avoided.
  • Politeness: Politeness is almost a lost art. Saying ‘hello,’ ‘good afternoon,’ ‘sir,’ and ‘thank you very much’ are a part of good customer service. For any business, using good manners is appropriate whether the customer makes a purchase or not.
  • Professionalism: All customers should be treated professionally, which means the use of competence or skill expected of the professional. Professionalism shows the customer they’re cared for.
  • Personalisation: Using the customer’s name is very effective in producing loyalty. Customers like the idea that whom they do business with knows them on a personal level.

Source: http://study.com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing.html

Next time you deal with customers make sure you provide them with a Quality Customer Service Experience.

Happy customers will come back time and again.

 

 

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WhatsApp Communication

Communication with Clients and Sub-Contractors is so important and today, it is made easier by social media technology. Most people have access to Facebook, Twitter, Linked In, WhatsApp etc, so there should be no reason to not keep in contact with people who we work with or for. Most people today have a Cellphone that can be used to keep in contact. If you can stay in contact with family and friends then you can stay in contact with the people you work with. It takes but a few minute to send a WhatsApp message.

Here are some WhatsApp Stats for interest:

Source: http://www.wapp4phone.com/facts/popular-whatsapp-world/

Percentage of WhatsApp users by country:

  • South Africa – 78%
  • Malaysia – 75%
  • Argentina – 74%
  • Singapore – 72%
  • Hong Kong – 71%
  • Spain – 70%
  • India – 69%
  • Mexico – 67%
  • Italy – 62%
  • The Netherlands – 61%
  • Germany – 57%
  • Brazil – 56%
  • Saudi Arabia – 56%
  • Indonesia – 52%
  • Turkey – 49%

Source: http://www.wapp4phone.com/facts/popular-whatsapp-world/

With WhatsApp we can quickly send messages to our clients and vice versa, if we have problems we can let our clients know just straight away. With the use of camera’s now in Cellphones I find is a great help, My clients can quickly send through pieces of text they want to add to their documents or photographs, graphics etc that they need me to add to their content via WhatsApp.

 

Another great tool with WhatsApp is groups. I am the Chairlady of our Complex where we live and we use our WhatsApp group to let everyone know what is happening, nobody can complain they do not know what is going on, as things happen within the complex we immediately put information onto our group to keep everyone posted. Having a WhatsApp family group is a great way to stay in contact with your family at a moments notice.

WhatsApp is one of the greatest forms of communication today in our social media world. There should be no excuse today for not keeping in contact with people. We have communication technology at our fingertips.

 

Written 21 November 2017 by Alison Fourie

 

This page contains affiliate links

 

#amftyping #amftypingservices #VA #virtualassistant #VAtip #Entrepreneur #SmallBiz #SmallBusiness #business #work #hiring #freelance #assistant #time #VirtualAssistant #Vas #yourbusiness #AffiliatedMarketing #Sales #Selling #Dog #Dogs #Puppy #Puppies #Advertising #Marketing #Networking #Network #freelance #workathome #businesswoman #businesscards #typing #transcription #Typist #Typing #Services #WordProcessing #Vas #Outsourcing #workathomemom #WAHM #Office #Assistant #PersonalAssistant #businessassistant #administrativeassistant #jobseeker #resumes #wordpress #website #social media #Students #College #University #InternetResearch #School #PoochandMutt #Britannia #Pontins #Herbalife #HerbalifeProducts #ITunes #facebook #Twitter #LinkedIn #SocialMedia #WhatsApp #Communication #Contact #PoochandMutt #Britannia #BlackFriday #Sale # Dogs #Dog #Hotels

Dog Diaries – Dog Personalities Part 2

To continue with Dog Personalities, how well do you know your dog?
Do you know when your dogs call you to go somewhere? (like a recognizable noise), to go outside do they call you and bug you? Do you know when your dogs are hungry?
Well, we certainly know with our dogs and we certainly know they are around all the time. They are always where we are.

Everyday they spend their day in my office as I work, crowding around each side of me. They push each other for the best spot (under the window or at my feet). Scooby comes in first every morning to make sure of her spot (usually under the window – which allows them to look out the window and see the street), she growls at those who want to take her spot if shes already there, or she just pushes in and takes the spot from whoever else is there – which is normally Shaggy and he gracefully gets up and moves for her occassionally. Shaggy lies at my feet, unless the window spot is open. Sometimes he growls at Scrappy when she tries to push in from where he lies under the window to take that spot. Scrappy is everywhere from under the window to under the desk to behind my chair or wrapped around my chair and even lying just outside the office.
Scrappy (forever running around) comes and goes but Scooby and Shaggy stay around me most of the day.

Do your dogs pick up on most noises? Do they know when you are leaving the house?

Ours certainly do! They all hear when Dries, my hubby, opens our gate and of course start the welcome home party – which usually consists of a LOT of barking and yapping (Scrappy). They know when anyone is leaving, like when my son picks his bag up to leave to go to school, Scooby barks and then they all bark. And they certainly know when its braai time, all you do is lift the charcoal bag up n they sprint to the door ready to go (this usually includes a LOT of barking (mostly Scrappy) and a lot of looking at the door and then back at you, to rush you to open the door and then they all sprint to the gate and see who gets there first).

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Dog Diaries – Dog Personalities Part 1

Have you ever taken notice of your dogs personality?
All three of our dogs have very different personalities and levels of intelligence.

These dogs know when specific things happen. Example, Scrappy listens and watches the washing machine on its final spin, then she yaps and comes to let me know the washing is ready to be hung outside, I must then go and get the washing and put it outside, otherwise she doesn’t stop coming to call me. Then its the big race of who can get to the other side of the garden first, she nips at Shaggy’s legs to slow him down and he in turn nips at her neck to slow her down. Same story if you let them out into the front yard, the race to the gate this time. Scrappy plays with Shaggy as if he was a Sheep. She tries to herd you, so you go where she wants you to go even though it might not be where you want to go.

All three dogs have been taught to sit before they get there food. Scooby gets her food first and sits nicely, she is always enthusiastic about getting her dinner. Shaggy well what can you say, he takes some coaxing to get him to come and sit for his food, once he has sat he sniffs the bowl and leaves, if there is nothing nice in his bowl he want stay. Scrappy want sit unless Shaggy has just come and sat for his food. Other times she lies where her bowl is suppose to be and then won’t get up and sit for her food. Other times she also needs convincing to come and get her food. Scrappy is a very messy eater, she chews the food outside the bowl, in the middle of the floor, outside where we occasionally leave the pellets, so nobody will eat it. There is always a mess beside her bowl. Shaggy and Scrappy never rush to eat, you could never actually get them to eat. Scrappy can be lazy and will lie down to eat her food.

 

 

 

 

 

 

 

 

Another example is when Dries arrives home from work, they listen to the sound of the car coming up the road, by the time the car is at the gate they are up and ready, Scrappy barking, they like to welcome you home in a big way, Scrappy barks and yaps, that horrible yappy sound dogs make. Shaggy barks a bit and cries, Scooby barks and occasionally cries at Scrappy for Scrappy to leave her alone. On special occasions Scooby and Shaggy will give you the welcome howl, (the way a Wolf howls).

 

All of our dogs have had a time whereby they all watch TV. Scooby’s favourite programme is ‘Meerkat Manor’ on National Geographic Channel. Shaggy tends to watch the same thing. Now Scrappy is a different story. Since she first arrived she has been obsessed to watching TV. Any channel with anything on it and often she will go right up to the TV and search for where it is if something goes missing off the screen, that was there a second ago.

 

 

 

 

 

 

Scrappy talks, moans non stop, you certainly know she is around all the time. She makes her opinion known when you are busy in a conversation. Occasionally she will talk to the TV. To be continued…

 

Come back soon for Part 2 of Dog Personalities

 


 

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#doggy #dogoftheday #dogsofinstagram #ilovemydog #instagramdogs #life #nature #pets #petsagram #petstagram #picpets #pup #puppies #Dogs #dog #dogs #Dog #DogFood #PetFood #Puppy #Healthy #BorderCollie #Scooby #Scrappy #Shaggy #paws #Pets #Pooch and Mutt

 

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Dog Diaries – The Mischievous Digger

What can I say, Border Collie’s like to dig. In fact, all the dogs we have had, liked to dig. We find the digging seems to stop at around 18 month or so but before that, they sure can dig large holes in the garden.



We have been through this with Scooby and Shaggy and now here is Scrappy the ultimate digger. The problem with diggers is, they don’t just dig a small hole, they make sure it is large enough for you to see it and to know who has done it because of the signs, the brown nose and filthy brown paws – which are even filthier when it rains. It is difficult to catch the digger in the act as you normally find out afterwards when you go into the garden and see this lovely big hole, but, you do see the guilty face/dog that dug the hole. The culprit has this guilty look about them and is very submissive (trying to kiss up to you and act innocent), as they know it is them. This is exactly how Scrappy reacts.

It’s a well-known fact that dogs love to dig but they take it to another level when they dig rather large holes, which of course our Scooby did when she was still a puppy.

     Although Scrappy’s holes are big they aren’t as big as when Scooby use to dig, Scooby had the pleasure of showing the garden and grass who was ‘the boss’ and who was the ultimate ‘garden landscaper’. Scooby took this experience she had, with digging her landscaping holes and put it to use advising Scrappy on digging her first hole, of course Shaggy did not wish to be left out – especially after digging his fair share of holes himself – he stood by Scooby as they advised Scrappy in the art of digging holes and creating the lovely landscaping we wish they would not participate in.



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Herbalife Products

Products by Herbalife, contact Mariscka at +27 71 480 9549 for assistance.

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Dog Diaries – The Cat Incident

Dog Diaries 6 October 2017

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Scooby (12), Shaggy (6) and Scrappy (1) do not like Cats. They have a serious dislike of them. Most Cats do not attempt to come into our garden or even come close to the gate. When you mention the word CAT they will start looking out of the window, going to the door or often barking, they make their feelings known about CATS.

Last Monday afternoon a big Ginger Cat decided to come into our Garden, and we didn’t know. As usual when I went outside the dogs always go with in a big rush. Shaggy and Scrappy are first through the door and run like crazy to see who can reach the gate first.

Scooby who lags behind as she is an Old Aged Pensioner now, takes things a bit slower. Surprise, Surprise she turned and saw the Cat and that was it. Shaggy and Scooby ran to get it. The Cat jumped onto Scooby’s shoulders, digging her claws into Scooby back and shoulders.

 

Both dogs were fighting with this Cat, they both managed to get cuts and bumps but nothing too serious. The Cat ran into the corner and they cornered it. By then, I am screaming for my son to come fast, shouting “they have a Cat”. Out he comes and gets into the middle, to try to get the dogs away, he did manage and with lots of shouts and screams we managed to get them into the house. The Cat jumped up into the Frangipani Tree, out of the way.

The dogs were so excited after that and just wanted to go outside, but we kept them in just in-case the Cat was hanging around. Lots of excitement from Scooby and Shaggy, as old as Scooby is she can still run around when she needs to. Scrappy had no idea what all the fuss was about and was just running around wondering what to do but after the fight she was barking at the TV thinking she had seen the Cat.



After a while I went out and found the Cat had gone. The Cat was fine and no worse for wear and has not been back since.

 

Come back next Friday for more adventures of Scooby, Shaggy and Scrappy in Dog Diaries.

 

 

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Pontins

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Fred Pontin created Pontins in 1946. Pontins is the perfect place to take your family for a fun filled holiday, there is plenty of entertainment on offer for families.

In popular culture

The 1973 British film Holiday on the Buses was filmed at and set in the Prestatyn resort. A plaque was erected in 2004 at the main entrance gates (unchanged since the film) to note this event.[8] The same venue hosts professional snooker each year. Prestatyn Sands also hosts the finals for the annual Brass Band Festival[9] historically, the qualifying rounds were held in other Pontins centres.

The previous On The Buses film, Mutiny on the Buses (1972), depicted buses carrying adverts with the slogan “Go Pontinental”, implying that Hammer Film Productions had already established a working relationship with Pontins with a view to shooting a future film at one of their resorts.

Carol Lee Scott (known as “Grotbags“) performed cabaret throughout different Pontins sites in the 1960s and 70s.

 

Pontins has 6 Holiday Parks in the UK:

  • Camber Sands (Sussex)
  • Brean Sands (Somerset)
  • Prestatyn Sands (Wales)
  • Southport (Merseyside)
  • Pakefield (Lowestoft)
  • Sandbay (Somerset)

Pontins offers Autumn family breaks, October half-term breaks and 2017, 2018 holiday breaks.



Meet the famous Blue Coats who offer a friendly smile and are always there to assist holiday makers.

Bluecoats are guest hosts and include some well-known entertainers. Past Bluecoats include TV personalities Brian Conley, Shane Richie, Helen Chamberlain, Bobby Davro, Lee Carroll, Mark Fez Harrison of ” Magicians in love ” Scott Bruton (X Factor finalist), and Bradley Walsh. Other personalities include dancer Lisa Scott-Lee, stand-up comedian Lee Mack, Choreographer Gemma Quinnell and opera singer Nyle Wolfe.

Pontins has Disabled facilities

 

Plenty of activities for the kids to do: Swimming, Amusements, Captain Croc’s Adventureland, Pontins Character Breakfast, Outdoor Inflatable Course, Outdoor Skate Park, Fun Bikes, Crazy Golf, (everyone loves a game of crazy golf), Game Zone, Trampolines, Go Karts, Snooker, Darts and of course Pontins Bingo. Kids can join the Exclusive Kids Croc Club.

    

 

 

 

Pontins has the best entertainment, fun activities, delicious food and seaside air you are bound to find the perfect UK family holiday, to have loads of family fun.

Mascots

There are some mascots here at Pontins. The first one was Captain Crocodile , the leader of the gang. The others were Florence the ostrich , Action-Pack jack human , Zena the Zebra, Chuckles the Monkey, Megamix Mick and Safari Sam humans . In 2014, Action-Pack Jack and Megamix Mick was disposed of, and from now the gang was renamed the Croc Crew.

 

 

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Britannia Hotels

The Britannia Hotel group has 54 hotels spread across the United Kingdom (UK). Their locations are the key to their successes. The hotels can be found in Cities across the UK, they are close to airports, beach fronts and in the countryside. The inexpensive rates are value for money. Their amenities include restaurants, bars, health clubs and Wi-Fi. They offer a friendly atmosphere and provide a quality customer service to their guests. If you are overseas why not, when considering your holiday in the UK go and stay at the Britannia Hotels.

Check out Britannia Hotels latest offers for 2018.

Treat your loved ones to a Wine and Dine Break in the 2018

Check out our best prices for the next week, last minute hotel deals for 2018

Check out our Super Saver Breaks at Blackpool, Scarborough, Llandudno, Folkestone or Torquay

Treat your loved one to our Valentines Break Special

Britannia Hotels are pet friendly hotels



If you are overseas why not, when considering your holiday in the UK, go and stay at the Britannia Hotels, there are many hotels you can choose from depending on your location in the UK.


They have the following specials on offer during 2017

 

Is your wedding anniversary coming up soon? Book a Wine and Dine Break as a special treat for your loved one.



Just married take your bride for a Champagne Break.



Does your wife or partner need some pampering? Book them for a Spa Break.



Short Breaks

 

With having 54 hotels across the country it will be very easy to find a Britannia Hotel near you. You can book your room at least 10 days in advance and claim an Advanced Saver option. We offer: Country & Western Breaks, Soul Galore Breaks, South/North Short Breaks, Midlands and Wales Short Breaks and Dancing Breaks.

UK Airport Parking – Stay & Fly

 

Why not let us take care of you before starting your holiday or business trip, with one night’s accommodation and parking for the car? Additionally, we can also arrange your transfer to the airport with a local taxi firm, making the process stress-free from start to finish. Stay at the Airport Inn – Manchester; Britannia Airport Hotel – Manchester; Britannia Country House – Manchester; Britannia Hotel – Stockport and The Ashley Hotel – Manchester. Airport transfers can be booked at the hotels upon arrival.

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Pooch and Mutt Products

Pooch and Mutt Healthy Products for Dogs (UK)

 

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The Pet Food Revolution
We like our dogs to be healthy and we want you to know what you are buying and from whom you are buying from. Our products contain all natural ingredients, wheat and grain free. We have a choice of dog foods, treats, chews and supplements.

Pooch and Mutt 50p off Healthy Food and Treats to keep your dog happy

Supplements:

  • Bionic Biotic can assist your dog to have solid stools, healthy skin, a glossy coat and aids digestion.
  • Our Mobile Bones supplements, promotes joint comfort, strong bones and has 15 powerful ingredients, these are ideal for senior working, competing and injured dogs.
  • Salmon Oil has a source of Omega 3 (DHA and EPA), Omega 6 and 9.

Dog Food Products:

Health and Digestion

Designed to be fed every day. Grain free, complete dried dog food to help dogs that aids dog’s overall health and particularly helps with digestion.

Slim and Slender

Designed to be fed every day. Grain free, complete dried dog food to help your dog lose weight and to keep them slim and slender.

Fresh Breath

Designed to be fed every day. Grain free, complete dried dog food to help your dog’s oral hygiene and overall health. It keeps their teeth clean and their breath fresh.

Tasty Turkey Chews

Junk-free, wheat-free chews for dogs, free from wheat, corn, soya, artificial flavours or colours.

 

Duck Delight:

Cold formed to preserve the natural flavours and nutrients from our high quality ingredients

Perfect Pork

Free-from wheat, corn, soya, artificial flavours or colours

 

Pooch and Mutt Campaign ‘What is Dentastix?

Pooch & Mutt is leading a pet food revolution

 

The bulk of pet food sold in the UK is made by the same confection companies that are behind the obesity epidemics in our children.

We don’t think this is right. We don’t think this offers customers the choice and quality that they deserve.

We think that there should be more honesty in pet food, both about the elements that go in to the foods and about who is behind the foods. We want customers to know what they are buying and who they are buying from.

We think that our customers and their dogs deserve better!

‘Calm & Relaxed’ is a premium, grain free, complete dried dog food for dogs that tend to be anxious or excitable.

‘Fresh Breath’ is a premium, grain free, complete dried dog food for dogs that have bad breath, poor oral hygiene and weak digestion.

‘Health & Digestion’ is a premium, grain free, complete dried dog food for dogs that have poor or sensitive digestive systems.

‘Fresh Breath’ is a premium, grain free, complete dried dog food for dogs that have bad breath, poor oral hygiene and weak digestion.

‘Slim & Slender’ is a premium, grain free, complete dried dog food for dogs that are overweight.

Tips and Advice

Do you require information about your Dog Food Products, check out our Tips and Advice for further information.



Pooch Points 

What will you get with your Pooch Points?

Pooch Points is Pooch & Mutt’s system intended to reward loyal customers with great prizes. You will find Pooch Points on the back of our products. In order to claim your gifts all you need to do is cut the Pooch Points out and send them along with your return address, e-mail address and product selection and size/flavour/variety choices. We recommend sending your Pooch Points via a Recorded Delivery service as we cannot be held liable for Points lost points.

Free Food Friday

 

 

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Dog Diaries

Dogs are fun – How well do you know your dog/s?
This is our Story – coming soon… Dog Diaries

Follow us, as we let you know a bit about what we are getting up to daily. Dog Diaries is our story of our lives, the fun we have, the good and bad times, its all about us Scooby, Shaggy and Scrappy. Coming soon Dog Personalities…

 

Dog Diaries: The lives of Scooby, Shaggy and Scrappy

The Mischievous Digger     Dog Personalities Part 1     Dog Personalities Part 2      The Cat Incident

 

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About us:

These are my dogs (see pictures), Scooby who is 12 years old, our ‘old age pensioner‘, Shaggy is nearly 6 years old our ‘adult‘ and the latest addition, Scrappy our ‘puppy‘ who is nearly one year old. Our aim in getting Scrappy was so that she can learn as she grows up from our two older dogs. Scooby is a cross border collie – spaniel and according to Shaggy’s records he is a short haired border collie, Scrappy is a pure breed border collie. All three dogs have very different personalities. All the dogs have recently gone to the Vet for their yearly checkups. The Vet says as Scooby is getting older her bones have muscle degeneration, the Vet also suggested, that Shaggy could be suffering from arthritis in his bones.

They don’t like strangers coming into the house. They will bark until they are used to you and if they are comfortable around you, they will come and sit by you. They tend to be around us all the time.

Scrappy and Shaggy both get on well together and play. Scooby is not so keen on Scrappy, if Scrappy comes near her she will growl or even get up and move.


At night the dogs are left to wander and settle where they are comfortable. Shaggy chooses to sleep in our room on his own blanket. He is the only one with a blanket, he likes comfort. Scooby goes between the kids rooms and Scrappy does the same but also sleeps in our room. When she wakes at dawn, she quickly goes and wakes up Scooby.

 

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They are fed in order of seniority, in other words Scooby’s bowl goes down first. They sit and wait for their food.
They each have their own places to eat, but sometimes steal if they can get away with it from each others bowls. We watch them and they know this. They all love treats and dog chews.

Pooch and Mutt

 

Where we are, is where the dogs are. I work in my office during the day and the dogs are never far from us, normally one in front of my chair, and one each side of my chair. I can’t move my chair for dogs, and its even more difficult if there are two of us in the office, then we battle for space between the dogs and they don’t want to move. They like to sit in front of the office window watching the world go by, often a bird will land on the tree or ground or a lizard might wander past. They can just see down the street, so any movement and they are there ready, watching and waiting.

Scrappy is our blue eyed girl, she has one brown eye and one blue eye, (this is part of border collie features). The coats on all three dogs are very different, Shaggy’s coat is quite course.

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Scrappy is soft and cuddly, Scooby’s coat is long and prone to tangle and knot. She visits the Parlor every now and again. Scrappy likes to watch TV and often goes right up to the screen and puts her nose there. Scrappy is able to occupy herself by playing with a big leather ball, she plays and runs around with it, having fun.


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Virtual Assistants: 20 Lessons to Help You Get More Clients

 

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Are you a Virtual Assistant (VA) ready to stop stressing about the economy, have some fun AND get smarter about getting ahead in your business?

 

Then you’ll want to make sure you have a ticket to the next VA VAvirtuosos Seminars #VAVS online conference hosted by my dear friend Tawnya Sutherland.

#VAVS is back for its 15th season! Have you got your seat yet?

If you do, you are one smart Virtual Assistant (VA) because the sooner you get your seat the more chances you have to also WIN over $7000 in early bird and draw prizes.

#VAVS stands for the “Virtual Assistant VAvirtuosos Seminars” an online conference that VAs keep coming back to attend each season to help grow their business in the right direction (to make money!)

Why Should You Attend?

  • You’ll learn new business strategies together in a group environment online and share tips with each other on how to succeed working virtually.
  • You’ll receive brilliant ideas of how to get NEW clients and how to keep your current ones happy from those attendees who have been that and know how to do it.
  • You’ll stay-on-top of what is new and buzzing in the VA industry from new software to strategic marketing ideas for our service businesses.
  • You’ll get to network with industry leaders and your business colleagues
  • Not to mention all the cool prizes you can WIN!
  • Attendees simply have giggly FUN dang-it!

With ONLY 200 seats available you will want to be on top of things and get your ticket early. PLUS if you order before September 28th, 2017 you’ll be entered into all of the Early Bird draws to win over $7000 in prizes (more details below).

If you’ve already attended #VAVS in the past you will know it ROCKS and don’t need to read anymore. Head over and register early to get into the Early Bird draws at:

For those who have not heard about #VAVS before then you are in for a treat. This fall Tawnya Sutherland has a fantastic lineup of speakers to enhance your Virtual Assistant business with topics like…

  1. Alicia Jay – 7 Steps to Create a VA Business—and Life—That You LOVE!
  2. Tammy Lorette – How to Leave Your 9-5 and Become a Full-time VA
  3. Alicia Peterkin – [SPONSOR] Stop Being Your Own Worst Enemy!
  4. Kathy Goughenour – 4 Ps to Paid: The Secret to Becoming A Highly Paid, In-Demand Expert VA
  5. Erika Yocom – Best Mobile Apps for the VA World!
  6. Eboni L. Truss -Grab the M.I.C: My 4-Step Formula to Consistently Attract Your DREAM Clients through Speaking
  7. Connie Zabala – How to Organize Ideas and Remember Effectively Using a Mind Mapping Tool
  8. Sharon Ricci – Be the Chief Delight Officer and Kill at Quality Customer Service
  9. Amy Farris – [Sponsor] LinkedIn Hacks – 5 Simple Hacks to Getting Organic Leads Within 24 Hours!
  10. Susan Mershon – Attract the Right Clients with an Enticing Lead Magnet
  11. Christina Daves – Social Media and PR Insider Secrets for Virtual Assistants
  12. LaToya Frazier – Project Management for the Virtual Professional
  13. Sharon Williams – Defining Your Target Market
  14. Kathy Colaiacovo – Blogging Basics for the VA: Stop Whining and Get Writing!
  15. Elayne Whitfield – [Sponsor] LegalShield ~ How to have unlimited access to a top law firm
  16. Terri Orlowski – Your website is only as safe as your last (good) backup
  17. Yolanda Crowley – VAs Are Not Employees – How to Start Thinking Like a Business Owner
  18. VA to VA Team – How to Build A Multi-VA Company
  19. Donna Brown – How To Earn $100+ Per Hour As A Virtual Assistant
  20. Regina Lewis – How to Write a Winning Proposal

All for the low price of $37 for all 20 one hour long online webinars. Where else can you get 20 hours of LIVE training (plus friendly networking with other VAs in between) to grow your Virtual Assistant business for only $37?

It’s going to be an interactive learning and networking event you won’t want to miss that I guarantee will help rock out your business and sell your services. Who better to learn from than other Virtual Assistants who have been there and done it, VAs themselves? YES, our speakers are made up mostly of Virtual Assistants who are in business right now as a VA and are ready to share their knowledge with us!

Hear what others are saying…

I got so much out of this series of seminars. As a new VA just in the stage of creating my website, every single seminar was valuable and applicable for me. What a value! Then of course, I became more familiar with all of the resources available to me and will be taking advantage of those. Thanks so much!…Jan Swenson

I can’t wait! I attended last year’s VA Virtuosos and it was one of the most informative series of tele-classes for virtual assistants I’ve ever been part of. Not to mention the sidebar chats, what a great community! I can’t believe it’s such an amazing bargain…Nina Feldman

You can enjoy this online conference from the comfort of your home office via the online webinar platform. No commute expenses involved! All you need is a computer with speakers (or a headset) to listen with, an internet connection and YOU! Held over a period of 5 days between October 16-20th, 2017 you will have access to 20 educational webinars (PLUS one bonus webinar the week before on how to “Become a VA”), all focused on you, the Virtual Assistant to help you grow your VA business.

REGISTER TODAY

EARLY BIRD DRAWS: Sign up before September 28th, 2017 to take advantage of being included in all of our Early Bird Draws. Tawnya will be giving away some cool prizes from our sponsors for those who sign up early too

CHECK OUT ALL THE PRIZES HERE

If you’ve been looking for an affordable VA training program to inspire and motivate you in your business, #VAVS is the event to attend. You’ll not only learn from it but it will connect you to industry leaders and other VAs working virtually just like you! You’ll only need to attend one day to realize how valuable attending this online industry conference is to your business growth.

This is a sell out event each series as there are only have 200 seats so REGISTER EARLY! Plus by registering early you get in on all the Early Bird bonus draws… 

 

 

“This Post Contains Affiliate Links”

Bootcamp Key West (Herbalife)

Our mission is to introduce any member of our community to a healthy, active lifestyle in a fun, social and inspirational weekly activity.

Join our WEST RAND Bootcamp  today!

12 classes of physical training with 4 core exercise disciplines.

Flexibility – Stretching, breathing, relaxation
Cardio – Walking, running, aerobics
Strength – Body weight focused exercise
Endurance – Timed runs/walks – increased distances

Sign me up today!

Everybody is welcome – regardless of their current levels of fitness or strength. The program is specifically designed to help anybody, at any fitness level, get fitter, stronger and living a healthy, active lifestyle.

https://www.facebook.com/Free-Bootcamp-Key-West-Fitbodymind-786977834809654/

 

Bootcamp Challenge Winners and Categories
The 4 week challenge is split into 4 categories:

Fitness Assessment Improvement
Body fat Loss
Weight Loss
Lean Muscle Gain

Fitness and strength levels of an individual will be assessed and monitored over the course of the 4 weeks, and prizes will be awarded for most improved male and female participants within the group.

Free Fitness Evaluation and Coaching
Upon joining our classes we provide a FREE body fitness analysis, to help us to understand your physical condition. The analysis measures:

Body Fat %
Total Body Water %
Muscle Mass
Physique Rating
Basal Metabolic Rate
Metabolic Age
Bone Mass
Visceral Fat

Thereafter, we’ll help you to understand how you can improve your fitness and well being through our weekly fitness classes and the right nutrition. Join our Bootcamp. 

https://www.facebook.com/Free-Bootcamp-Key-West-Fitbodymind-786977834809654/

We provide ongoing coaching at no cost – simply show up every week and we’ll be there to help!

Thereafter, we’ll help you to understand how you can improve your fitness and well being through our weekly fitness classes an the right nutrition.

We provide ongoing coaching at no cost – simply show up every week and we’ll be there to help! Sign up for our Bootcamp today!

Contact me today for further information