Coming soon: Series of 40 x Articles to assist you in your Virtual Assistant Business.
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Topics:
- Internet
- Learning on the job, never stop learning, learning something new all the time
- Updates, backup etc
- Different versions of Office products affecting Formatting of Documents
- Starting up your VA business (steps)
- Learning Transcription, Transcribing and Sub-Contractors
- Fees and Invoices how/structure
- Business Plan steps
- Working hours, scheduling your day
- Communication
- Customer Services
- Clients, Availability, Equal, Trust and Responsibility
- Being Assertive
- Providing a Service to Clients
- When to say Yes and No to Clients
- How to respond to Unpleasant Clients
- What is the best way to do your Work (Structure and Procedures)
- Best Software to use for VAs – Dropbox, Saving on Hard Drives, Computer etc
- VA Procedures, how to work
- Education – VAs and Clients
- Understanding what is asked of you – Listening
- How to deal with Clients
- Research
- Cut Throat Business, pricing some do it for a very low price
- Answering the Phone, Email, Social Media etc
- Rates versus Quality
- Time – how long do jobs take, know your timings
- Office Environment is Important
- Communicate with other VAs/Peers
- Not getting Paid, strict deadlines
- Upfront Payment versus after Payments
- How to deal with Non-paying Clients
- Talking about Rates
- Services we can provide
- Good Rates versus Bad Rates
- Acceptable and Unacceptable VA practices
- How to work with Students – PhDs, Masters (Typing, Transcription, Research etc)
- Importance of Websites
- Education/Books, learning from other VAs, Educating yourself
- VA Support / Support Structure around YOU
If you like my Articles, Please share on your social media, thank you
If you have a specific topic you would like me to write about, please email me at amftyping@mweb.co.za or WhatsApp me on +27 82 871 3452. I would like to share my experiences and examples (16 years as a VA) with you, to assist you, in your VA business.
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