Communication with Clients and Sub-Contractors is so important and today, it is made easier by social media technology. Most people have access to Facebook, Twitter, Linked In, WhatsApp etc, so there should be no reason not to keep in contact with people who we work with or for. Most people today have a Cellphone that can be used to keep in contact. If you can stay in contact with family and friends then you can stay in contact with the people you work with. It takes but a few minute to send a WhatsApp message.
How we as VAs and our clients can use WhatsApp:
With WhatsApp we can quickly send messages to our clients and vice versa, if we have problems we can let our clients know straight away. With the use of camera’s now in Cellphones clients can quickly send through pieces of text they want to add to their documents or photographs, graphics etc that they need added to their content via WhatsApp. You can contact your client with a quick message while they are in meetings and if they have their phones on silent they can respond immediately or when they take a break.
Another great tool with WhatsApp is Groups. I am the Chairlady of our Complex where we live and we use our WhatsApp group to let everyone know what is happening, nobody can complain they do not know what is going on, as things happen within the complex we immediately put information onto our group to keep everyone posted. Having a WhatsApp family group is a great way to stay in contact with your family at a moments notice.
Here are some WhatsApp Stats for interest:
Percentage of WhatsApp users by country:
- South Africa – 78%
- Malaysia – 75%
- Argentina – 74%
- Singapore – 72%
- Hong Kong – 71%
- Spain – 70%
- India – 69%
- Mexico – 67%
- Italy – 62%
- The Netherlands – 61%
- Germany – 57%
- Brazil – 56%
- Saudi Arabia – 56%
- Indonesia – 52%
- Turkey – 49%
WhatsApp is one of the greatest forms of communication today in our social media world. There should be no excuse today for not keeping in contact with people. We have communication technology at our fingertips.
Written 21 November 2017 by Alison Fourie